Nagano Tokyu REI Hotel

The location of the place was extremely easy to find no matter if you are travelling by car or train as the station is directly across from it and a lot of car rental places were close by too. It was also nice because even if you wanted ea mix between being central to transport and some of the touristy places but even if you had to walk somewhere, any route was easy and pleasant. The staff are extremely friendly and accomodating when you arrive and ensure to give you all the right information about the hotel. The room and bathroom were extremely clean when arriving and the curtain was a nice blackout one too which was enjoyable on the bright overcast days. Breakfast had a nice selection too.

the counter staff was friendly and helpful. the check-in and check-out processes were smooth. we didn't quite understand when they mentioned that the hotel is going on sustainability and the housekeepers will clean the room once every 3 nights stay, but there are cleaning cards in the room, so if we prefer to have the rooms cleaned daily, we can leave the cards on the door, but the counter staff observed our confused faces and actually told the housekeeper to just clean our rooms daily. and what was amazing was the housekeeping team! They not only cleaned up the rooms (i could tell because there were watermarks on the wall of the bathtub area), they put a towel under my amenities that i brought so that they don't get wet and they even put my socks in the plastic bag at one side. The location is also very convenient. There are two department stores next to the hotel. it's only 3 - 5minutes walk to Nagano station (local train and shinkansen). there were convenience stores, starbucks, restaurants, izakaya and pharmacy nearby, all walking distances. There is also a 24 hrs Seiyu supermarket perhaps 5-8minutes walk away.

Great location, just across from the JR Nagano Station. 3-5mins walk to hotel. A lot nice local restaurants/eatery & shopping around the hotel. Take Zenko ji exit to get to the hotel direction. Upon arrival at Nagano Station, there is office in the station to buy bus tickets or tour to see the Snow Monkey Park. Zenko ji temple is another highly recommended place to visit. There is lines of shops outside the temple too, with local foods, souvenirs and cultural items. Great local ambience to soak in. Will take minimally at least a good 1.5hrs for a fast walk around, but highly recommend to slowly explore which may take 2-3hrs at least… Take bus stop no 1 outside of Nagano’s Zenko-ji Exit. ¥150 per person, 10mins bus ride. If not, a cab of ¥1200 7mins car ride. If not, a 30mins walk to the temple from Hotel/Nagano Station…

I traveled with my parents throughout Japan for 21 days. During this time we stayed at 7 different hotels in different areas of Japan. In general, we found all Japanese hotels to an above acceptable standard, and Nagano Tokyu REI Hotel demonstrated this. The standard rooms in this hotel were smaller than some other hotels we stayed in, but the space was clean, comfortable, and overall workable. The location was within easy walking distance from the train station. The staff were friendly, helpful and easily used Google Translate to communicate where required. I would happily stay in this hotel again.

The location is perfect that very near the JR station and the staffs are very friendly and sweet that they help us to deal with some packages we ordered from JP and also the delivery of our suitcases. The hotel also have enough washing machines in the laundry room that is very helpful for our trips. I would choose this hotel for my future trips in Nagano.